Training, resources and support – all in one place.
Learn at your own pace and get the most out of Encircle.
FAQs
Who is this training for?
This training is perfect for new-to-Encircle users, trial accounts, teams who are onboarding and new employees joining teams already using Encircle. This page has everything you need to succeed at your first job.
Is the training free?
Yes! All resources included in the Learning Hub are completely free. This applies whether you’re an Encircle customer, a new employee joining an Encircle team or simply evaluating Encircle to see if it’s the right fit for your business.
How long does the training take?
Each video is 5 to 30 minutes long, with clear chapter markers so you can jump straight to what you need. Each page also includes companion resources and a quick quiz to help reinforce your understanding of the topic.
Do I need to watch the entire video at once?
Nope. Each chapter is standalone. You can watch straight through or jump to the section most relevant to you.
Can I earn an Encircle certification?
Yes! Watch the video, complete the quiz and you’ll earn your Encircle Certification badge for each workflow by email. It’s a great way to validate your skills and share your achievements.
Can I earn IICRC credits?
Yes! All Encircle content that is approved for IICRC certification is clearly marked. Once you complete this content, you’ll be asked to fill out a short form. Your IICRC certificate will then be emailed to you within 10 days.
Or upload it directly through your account at
iicrc.org.
Under My Account Links, select Report CECs and follow the prompts to enter your CEC information.
What if I still need help?
We’ve got you covered. You can join a
live training session
or browse our
Help Center for step-by-step guidance whenever you need it.
Does EncircleU still exist?
EncircleU has officially retired as of October 31, making way for something even better: our new Encircle Learning Hub. We heard your feedback—EncircleU could be tricky to access with separate logins and limited field accessibility. The new Learning Hub solves this by giving you everything you need to learn, anytime, anywhere, on any device.
The Learning Hub is now your one-stop destination for all Encircle training and resources, making it easier than ever to learn, grow and succeed.