FAQs
Who is this training for?
This course is built for restoration professionals responsible for documenting, packing out, and managing contents — from field technicians capturing items on-site to project managers organizing and reporting from the office.
Do I need to complete other courses before this one?
We recommend starting with Field Documentation Basics first. It covers job setup, room creation, and photo documentation — skills that make contents inventorying faster and more accurate.
Can multiple team members inventory contents in the same job at once?
Yes. Every Encircle subscription includes unlimited team members. And because all data syncs in real time, multiple users can work together on the same job without overwriting each other’s progress.
What if someone adds items to the wrong room in Encircle?
If contents have been added to the wrong room, they can easily be moved from one room to another. Follow the steps here:
Moving Contents from One Room to Another (Mobile App)
Moving Contents from One Room to Another (Web App)
Moving Contents from One Room to Another (Mobile App)
Moving Contents from One Room to Another (Web App)
How do I know which report to use?
There are a few types of contents reports that you can create in Encircle. This includes: general inventory lists, PDF photo sheets and schedules of loss.
Watch a video on our contents report templates
Watch a video on our contents report templates
How can I protect my company from disputes about damage?
Capture clear room overviews and consider taking a 360 photo at the start and end of each day in every room. This visual record lives in Encircle and shows the state of each room before and after your team was working, helping protect your team from claims that items were damaged in your care.
How can I learn more or get help?
- Join a live training session — offered four times a week, covering every Encircle workflow
- Visit our Help Center — explore step-by-step articles, guides, and best practices
- Connect with us — reach out to our Support Team or your Account Manager for personalized assistance
Contents Packouts
Document, pack out and report contents jobs
This training is for restoration teams managing packouts and inventories from the field to the office.
Set up and organize your account
Inventory, categorize and edit items
Assign and manage boxes for packout
Review and update inventories
Generate reports and SOLs
What you’ll learn :
Office - Web
Coming Soon
Field - Mobile
Coming Soon
Watch training videos below
Learning Hubgetencircle.com
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Additional resources
Join us for Encircle How to: Live Training Sessions | Register to save your spot.